1. How do I know my ring size?
- We have Ring Size Chart right here. Check it out and find which size will fit you best.
2. Do you have certificate for your Stone?
- All stone products of 2.vollmond are imported from prestige and quality Feng Shui stone workshops. If you want a certificate, we can send it for accreditation with:
- Inspection price of 1 stone: 300,000 VND
- Inspection time: 7-10 days
3. How long does delivery take?
- After the order is placed,
- Available size / item will be shipped in 1 day.
- Unavailable size / item will have to wait from 7-10 days.
- After that, the delivery time
- Within Ho Chi Minh City takes 1-3 days.
- To other places in Vietnam takes 3-5 days.
- International delivery takes 8-30 days (depending on the country).
4. Do you have warranty policy?
- Yes we do. Please read: Warranty Policy.
5. Can I order different size outside the size chart?
- Yes. You can select Other in size option and then note your wished size at checkout.
But please note that different size will take 7-10 days to process.
6. Can I return / exchange the purchased product?
What is Feng Shui?
What is my Feng Shui Birth Element?